Abstract
This article establishes traits of adaptable communicators in the 21st century, explains why adaptability should be a goal of technical communication educators, and shows how multimodal pedagogy supports adaptability. Three examples of scalable, multimodal assignments (infographics, research interviews, and software demonstrations) that evidence this philosophy are discussed in detail. Asking students to communicate multimodally drives them to effectively filter information, remix modes, and remake practices that are core characteristics of adaptable communicators. Beyond teaching students how to teach themselves as an essential part of living in an information society, contending with new and unfamiliar tools also prepares students for their roles as empathic mediators in the workplace.
| Anderson, D., Atkins, A., Ball, C., Millar, K. H., Selfe, C., Selfe, R. (2006) Integrating multimodality into composition curricula: Survey methodology and results from a CCCC research grant. Composition Studies 34(2): 59–84. Google Scholar | |
| Anderson, C., Gantz, J. F. (2013) Skills requirements for tomorrow's best jobs helping educators provide students with skills and tools they need, Framingham, MA: IDC, pp. 1–24. Google Scholar | |
| Baepler, P., Reynolds, T. (2014) The digital manifesto: Engaging student writers with digital video assignments. Computers and Composition 34: 122–136. doi:10.1016/j.compcom.2014.10.002. Google Scholar | Crossref | |
| Baym, N. K. (2010) Personal connections in the digital age, Malden, MA: Polity. Google Scholar | |
| Bowen, T., Whithaus, C. (2012) “What else is possible”: Multimodal composing and genre in the teaching of writing. In: Bowen, T., Whithaus, C. (eds) Multimodal literacies and emerging genres, Pittsburgh, PA: University of Pittsburgh Press, pp. 1–12. Google Scholar | |
| boyd, d. (2007) Why youth ♥ social network sites: The role of networked publics in teenage social life. In: Buckingham, D. (ed.) The John D. and Catherine T. MacArthur foundation series on digital media and learning, Cambridge, MA: MIT Press, pp. 119–142. Google Scholar | |
| Brumberger, E., Lauer, C., Northcut, K. (2013) Technological literacy in the visual communication classroom. Programmatic Perspectives 5(2): 171–196. Google Scholar | |
| Brumberger, E. R. (2005) Visual rhetoric in the curriculum: Pedagogy for a multimodal workplace. Business Communication Quarterly 68(3): 318–333. Google Scholar | SAGE Journals | |
| Brumberger, E. R. (2007) Making the strange familiar: A pedagogical exploration of visual thinking. Journal of Business and Technical Communication 21(4): 376–401. Google Scholar | SAGE Journals | ISI | |
| Burnett, R. E., & Cooper, L. A. (2010). The synergy of modes and media in academic and professional communication. In Georgia Tech Writing and Communication Program (Ed.), Georgia tech woven text (Section 42). Boston, MA: Bedford/St. Martin's. Google Scholar | |
| Cairo, A. (2013) The functional art, Berkeley, CA: New Riders. Google Scholar | |
| Córdova, N. I. (2013) Invention, ethos, and new media in the rhetoric classroom: The storyboard as exemplary genre. In: Bowen, T., Whithaus, C. (eds) Multimodal literacies and emerging genres, Pittsburgh, PA: University Pittsburgh, pp. 143–163. Google Scholar | Crossref | |
| Dombrowski, P. M. (1994) Humanistic aspects of technical communication, Amityville, NY: Baywood Publishing Company. Google Scholar | Crossref | |
| Fordham, T., Oakes, H. (2012) Rhetoric across modes, rhetoric across campus: Faculty and students building a multimodal curriculum. In: Bowen, T., Whithaus, C. (eds) Multimodal literacies and emerging genres, Pittsburgh, PA: University of Pittsburgh Press, pp. 313–335. Google Scholar | |
| Fraiberg, S. (2013) Reassembling technical communication: A framework for studying multilingual and multimodal practices in global contexts. Technical Communication Quarterly 22(1): 10–27. Google Scholar | Crossref | |
| Franklin, J. (2014). Infographic and reflection assignment (Unpublished class reflection, LMC3403 course). Georgia Institute of Technology, Atlanta, GA. Google Scholar | |
| Hart-Davidson, W. (2013) What are the work patterns of technical communication? In: Johnson-Eilola, J., Selber, S. A. (eds) Solving problems in technical communication, Chicago: University of Chicago Press, pp. 50–74. Google Scholar | |
| Johnson-Eilola, J. (1996) Relocating the value of work: Technical communication in a post-industrial age. Technical Communication Quarterly 5(3): 245–270. Google Scholar | Crossref | |
| Johnson-Eilola, J. (2005) Datacloud, Cresskill, NJ: Hampton Press, Inc. Google Scholar | |
| Johnson-Eilola, J., Selber, S. (2013) Introduction. In: Johnson-Eilola, J., Selber, S. A. (eds) Solving problems in technical communication, Chicago: University of Chicago Press, pp. 1–18. Google Scholar | |
| Jones, L. A. (2010) Podcasting and performativity: Multimodal invention in an advanced writing class. Composition Studies 38(2): 75–91. Google Scholar | |
| Kallon, F. (2014). Software demonstration assignment (Unpublished reflection, LMC3403 course). Georgia Institute of Technology, Atlanta, GA. Google Scholar | |
| Karoly, L. A., Panis, C. (2004) The 21st century at work: Forces shaping the future workforce and workplace in the United States, Santa Monica, CA: RAND Corporation. Google Scholar | |
| Maier, C. D., Kampf, C., Kastberg, P. (2007) Multimodal analysis: An integrative approach for scientific visualizing on the Web. Journal of Technical Writing and Communication 37(4): 453–478. Google Scholar | SAGE Journals | |
| Mehlenbacher, B. (2013) What is the future of technical communication? In: Johnson-Eilola, J., Selber, S. A. (eds) Solving problems in technical communication, Chicago: University of Chicago Press, pp. 187–208. Google Scholar | |
| Name Redacted. (2014). Information density essay assignment (Unpublished quiz, LMC3403 course). Georgia Institute of Technology, Atlanta, GA. Google Scholar | |
| National Leadership Council (2007) College learning for the new global century, Washington, DC: The Association of American Colleges and Universities. Google Scholar | |
| Palmeri, J. (2012). Remixing composition. Conference on College Composition and Communication of the National Council of Teachers of English, Carbondale, IL. Google Scholar | |
| Partnership for 21st Century Skills (2008) 21st century skills, education & competitiveness, Tucson, AZ: Partnership for 21st Century Skills. Google Scholar | |
| Rainey, K. T., Turner, R. K., Dayton, D. (2005) Do curricula correspond to managerial expectations? Core competencies for technical communicators. Technical Communication 52(3): 323–352. Google Scholar | |
| Rude, C. D. (2009) Mapping the research questions in technical communication. Journal of Business and Technical Communication 23(2): 174–215. Google Scholar | SAGE Journals | ISI | |
| Sankey, M., Birch, D., Gardiner, M. (2010) Engaging students through multimodal learning environments: The journey continues. In: Steel, C. H., Keppell, M. J., Gerbic,, P., Housego, S. (eds) Curriculum, technology & transformation for an unknown future. Proceedings ascilite Sydney 2010, Brisbane, Queensland, Australia: The University of Queensland, pp. 852–863. Google Scholar | |
| Schilling, K. (2009) The impact of multimedia course enhancements on student learning outcomes. Journal of Education for Library and Information Science 50(4): 214–225. Google Scholar | |
| Spilka, R. (2009) Practitioner research instruction: A neglected curricular area in technical communication undergraduate programs. Journal of Business and Technical Communication 23(2): 216–237. Google Scholar | SAGE Journals | ISI | |
| Spinuzzi, C. (2007) Guest editor's introduction: Technical communication in the age of distributed work. Technical Communication Quarterly 16(3): 265–277. Google Scholar | Crossref | |
| Starke-Meyerring, D., Duin, A. H., Palvetzian, T. (2007) Global partnerships: Positioning technical communication programs in the context of globalization. Technical Communication Quarterly 16(2): 139–174. Google Scholar | Crossref | |
| Wilson, R. (2003) Researching “undergraduate research” in the humanities. Modern Language Studies 33(1/2): 74–79. Google Scholar | Crossref |
Author Biographies
Lisa Dusenberry (PhD in English, University of Florida) is an assistant professor of professional communication at Armstrong State University and was formerly the assistant director of Writing and Communication at Georgia Tech. Her research examines both technical communication and children’s media, especially the history of engaged reader-players, demonstrating how texts operate as interfaces to shape participation for particular purposes.
Liz Hutter (PhD in English, University of Minnesota, Twin Cities) is a Marion L. Brittain postdoctoral fellow in the School of Literature, Media, & Communication at Georgia Tech. Her research and teaching interests are diverse and include 19th-century American literature and culture and technical communication.
Joy Robinson (PhD in Technical Communication & MS in Materials Engineering, Illinois Institute of Technology) is an assistant professor of technical writing and new media at the University of Alabama in Huntsville and formerly the director of the Digital Media Center at the Illinois Institute of Technology. She has research and teaching interests in usability, virtual teaming, digital media, literacy, and pedagogy, as well as the intersection of gaming and learning.

