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First published online February 1, 2008

Learning to Listen: Teaching an Active Listening Strategy to Preservice Education Professionals

Abstract

The importance of parent–teacher communication has been widely recognized; however, there is only limited research on teaching effective listening skills to education professionals. In this study, a pretest–posttest control group design was used to examine the effect of instruction on the active listening skills of preservice education professionals. Instruction resulted in statistically significant improvement for targeted active listening skills. As a measure of social validity, parents of preschool and school-age children viewed pre- and postinstruction videotapes of preservice education professionals in role-play conversations. The parents judged the postinstruction performances of the preservice education professionals to be better examples of effective communication than the preinstruction performances of the preservice education professionals.

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1.
1. All students in the class (N = 12) provided informed consent and participated in the experimental group training. However, because only five control group participants were available for both pre- and posttesting, the data for the five experimental participants were chosen at random from the data available for all available experimental group participants to allow for a statistical comparison of the two groups.

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Article first published online: February 1, 2008
Issue published: February 2008

Keywords

  1. parent–teacher communication
  2. active listening
  3. preservice education professionals

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Authors

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David McNaughton
Pennsylvania State University, University Park, [email protected].
Dawn Hamlin
Pennsylvania State University, University Park
John McCarthy
Ohio University, Athens
Darlene Head-Reeves
University of North Carolina at Chapel Hill
Mary Schreiner
Alvernia College, Reading, Pennsylvania

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