Abstract
This article describes a standardization process for an introductory marketing course with multiple sections. The authors first outline the process used to develop a standardized set of marketing concepts to be used in all introductory marketing classes. They then discuss the benefits to both students and faculty that occur as a result of standardizing a required course that has multiple sections. Finally, they present results from a survey designed to assess student attitudes about the use of standardized marketing concepts within a course and across the curriculum. The results indicate that students value a standardized curriculum and appreciate more repetition of concepts within and between marketing classes. In addition, the survey results show that students who are introduced to the standardized set of concepts in their introductory marketing classes score higher on a knowledge test than students who are not exposed to the standardized set of concepts.
|
Association to Advance Collegiate Schools of Business (AACSB) International. (2008). Eligibility Procedures and Accreditation Standards for Business Accreditation. Retrieved June 15, 2008, from http://www.aacsb.edu/accreditation/process/documents/AACSB_STANDARDS_Revised_Jan08.pdf Google Scholar | |
|
Babbar, S. (1996). Applying total quality management to educational instruction: A case study from a U.S. public university. International Journal of Public Sector Management, 8, 35-55. Google Scholar | Crossref | |
|
Bacon, D.R. , & Stewart, K.A. (2006). How fast do students forget what they learn in consumer behavior? A longitudinal study. Journal of Marketing Education, 28, 181-193. Google Scholar | SAGE Journals | |
|
Bandyopadhyay, J.K. , & Lichtman, R. (2007). Six Sigma approach to quality and productivity improvement in an institution for higher education in the United States. International Journal of Management, 24, 802-807. Google Scholar | |
|
Borin, N. , Metcalf, L.E. , & Tietje, B.C. (2007). A replicable, zero-based model for marketing curriculum innovation. Journal of Marketing Education, 29, 164-174. Google Scholar | SAGE Journals | |
|
Clarke, I. , Flaherty, T.B. , & Yankey, M. (2006). Teaching the visual learner: The use of visual summaries in marketing education. Journal of Marketing Education , 28, 218-226. Google Scholar | SAGE Journals | |
|
Conway, M.A. , Cohen, G. , & Stanhope, N. (1991). On the very long-term retention of knowledge acquired through formal education: Twelve years of cognitive psychology. Journal of Experimental Psychology, 120, 395-409. Google Scholar | Crossref | |
|
de Jager, H. , & Nieuwenhuis, F.J. (2005). Linkages between total quality management and the outcomes-based approach in an education environment . Quality in Higher Education, 11, 251-260. Google Scholar | Crossref | |
|
Downey, T.E. (2000, April). The application of continuous quality improvement models and methods to higher education: Can we learn from business? Paper presented at the Technological Education and National Development (TEND) Conference, Crossroads of the New Millennium, Abu Dhabi, United Arab Emirates. Google Scholar | |
|
Eriksson, L.T. , & Hauer, A.M. (2004). Mind map marketing: A creative approach in developing marketing skills. Journal of Marketing Education, 26, 174-187. Google Scholar | SAGE Journals | |
|
Halpern, D.F. , & Hakel, M.D. (2003). Applying the science of learning to the university and beyond. Change, 35(4), 36-41. Google Scholar | Crossref | |
|
Lawrence, J.J. , & McCollough, M.A. (2004). Implementing total quality management in the classroom by means of student satisfaction guarantees. Total Quality Management, 15(2), 235-254. Google Scholar | Crossref | |
|
Maal, N. (2004). Learning via multisensory engagement. Association Management, 56(11), 61. Google Scholar | |
|
Martel, K. (2007). Assessing student learning: Are business schools making the grade? Journal of Education for Business, 82, 189-195. Google Scholar | Crossref | |
|
McLean, T.R. (2006). ISO 9000 is coming: The use and discoverability of hospital TQM documents. Journal of Controversial Medical Claims, 13(2), 14-19. Google Scholar | |
|
Miles, M.P. , Hazeldine, M.F. , & Munilla, L.S. (2004). The 2003 AACSB accreditation standards and implications for business faculty: A short note. Journal of Education for Business, 80, 29-34. Google Scholar | Crossref | |
|
Morrison, M. , Sweeney, A. , & Heffernan, T. (2003). Learning styles of on-campus and off-campus learning students: The challenge for marketing educators. Journal of Marketing Education, 25, 208-217. Google Scholar | SAGE Journals | |
|
Palomba, C.A. , & Banta, T.W. (1999). Assessment essentials. San Francisco: Jossey-Bass. Google Scholar | |
|
Shaftel, J. , & Shaftel, T. (2007). Educational assessment and the AACSB. Issues in Accounting Education, 22(2), 215-232. Google Scholar | Crossref | |
|
Six Sigma. (n.d.). Six Sigma-What is Six Sigma? Retrieved June 15, 2008, from http://www.isixsigma.com/sixsigma/six_sigma.asp Google Scholar | |
|
Smart, D.T. , Kelley, C.A. , & Conant, J.S. (2003). Mastering the art of teaching: Pursuing excellence in a new millennium. Journal of Marketing Education, 25, 71-78. Google Scholar | SAGE Journals | |
|
Staker, L.V. (2003). Teaching performance improvement: An opportunity for continuing medical education. Journal of Continuing Education in the Health Professions, 23(Supp. 1), 34-52. Google Scholar | Crossref | |
|
Stewart, K.L. , & Felicetti, L.A. (1992). Learning styles of marketing majors. Education Research Quarterly, 15(2), 15-23. Google Scholar | |
|
Vazzana, G.S. , Winter, J.K. , & Waner, K.K. (1997). Can TQM fill a gap in higher education? Journal of Education for Business, 72, 313-316. Google Scholar | Crossref |

