This study focuses on the use of mentoring by a peer as a way to help teachers of marketing to develop their teaching skills. Using self-ethnography, we elaborate on the potential of intradepartmental faculty mentoring in teaching (FMIT) to enhance the quality of marketing education. The study describes FMIT, a novel type of mentoring, reviews its benefits, and reveals the threats to its rewarding implementation. Three major elements related to rewarding intradepartmental mentoring were identified—organizational support, knowledge sharing in mentoring discussions, and handling emotions in mentoring. Accordingly, FMIT requires the establishment of an official status and permanent support structure. An existing colleague relationship and a long-term experience of collaboration provide facilitative conditions both for knowledge sharing and other rewards for both actors. The courage and ability to give and receive constructive feedback makes the mentoring relationship mutually beneficial. Organizational support in the form of training and coaching reduces the emotional challenges, further highlighting the importance of organizational commitment to FMIT.

AbuAlRub, R. F. (2004). Job stress, job performance, and social support among hospital nurses. Journal of Nursing Scholarship, 36, 73-78.
Google Scholar | Crossref | Medline
Albers-Miller, N. D., Straughan, R. D., Prenshaw, P. J. (2001). Exploring innovative teaching among marketing educators: Perceptions of innovative activities and existing reward and support programs. Journal of Marketing Education, 23, 249-259.
Google Scholar | SAGE Journals
Allen, T. D., Eby, L. T., O’Brien, K. E., Lentz, E. (2008). The state of mentoring research: A qualitative review of current research methods and future research implications. Journal of Vocational Behavior, 73, 343-357.
Google Scholar | Crossref | ISI
Alvesson, M. (2003). Methodology for close up studies: Struggling with closeness and closure. Higher Education, 46, 167-193.
Google Scholar | Crossref
Arnold, E. (2006). Assessing the quality of mentoring: Sinking or learning to swim? ELT Journal, 60, 117-124.
Google Scholar | Crossref
Baxter Magdola, M. B. (1999). Creating contexts for learning and self-authorship: Constructive-developmental pedagogy. Nashville, TN: Vanderbilt University Press.
Google Scholar
Beck, C., Kosnik, C. (2002). Professors and the practicum: Involvement of university faculty in preservice practicum supervision. Journal of Teacher Education, 53, 6-19.
Google Scholar | SAGE Journals
Blackburn, R. T., Chapman, D. W., Cameron, S. M. (1981). Cloning in academe: Mentorship and academic careers. Research in Higher Education, 15, 315-327.
Google Scholar | Crossref
Blackmore, J. A. (2005). A critical evaluation of peer review via teaching observation within higher education. International Journal of Educational Management, 19, 218-232.
Google Scholar
Boice, R. (2000). Advice for new faculty members: Nihil Nimus. Boston, MA: Allyn & Bacon.
Google Scholar
Boyatzis, R. E., Smith, M. L., Blaize, N. (2006). Developing sustainable leaders through coaching and compassion. Academy of Management Learning & Education, 5, 8-24.
Google Scholar | Crossref | ISI
Boyle, M., Parry, K. (2007). Telling the whole story: The case for organizational autoethnography. Culture and Organization, 13, 185-190.
Google Scholar | Crossref
Brookfield, S. D. (1987). Developing critical thinkers: Challenging adults to explore alternative ways of thinking and practice. Buckingham, England: Open University Press.
Google Scholar
Bullough, R. V. (2005). Teacher vulnerability and teachability: A case study of a mentor and two interns. Teacher Education Quarterly, 32, 169-188.
Google Scholar
Bullough, R. V., Draper, R. J. (2004a). Mentoring and the emotions. Journal of Education for Teaching, 30, 271-288.
Google Scholar | Crossref
Bullough, R. V., Draper, R. J. (2004b). Making sense of a failed triad: Mentors, university supervisors, and positioning theory. Journal of Teacher Education, 55, 407-420.
Google Scholar | SAGE Journals
Bullough, R. V., Pinnegar, S. (2001). Guidelines for quality in autobiographical forms of self-study research. Educational Researcher, 30(3), 13-21.
Google Scholar | SAGE Journals
Bullough, R. V., Young, J. R., Hall, K. M., Draper, R. J., Smith, L. K. (2008). Cognitive complexity, the first year of teaching, and mentoring. Teaching and Teacher Education, 2, 1846-1858.
Google Scholar | Crossref
Burden, P. R. (1983). Confidence in career choice: Pre-service teachers interview experienced teachers. Teacher Educator, 18, 19-23.
Google Scholar | Crossref
Carver, C. L., Katz, D. S. (2004). Teaching at the boundary of acceptable practice. What is a new teacher mentor to do? Journal of Teacher Education, 55, 449-462.
Google Scholar | SAGE Journals
Chartered Institute of Personnel and Development . (2010). Resourcing and talent planning 2010 (Survey report). Retrieved from http://www.cipd.co.uk/hr-resources/survey-reports/resourcing-talent-planning-2010.aspx
Google Scholar
Clark, C. M. (1995). Thoughtful teaching. London, England: Cassell.
Google Scholar
Clutterbuck, D., Lane, G. (2004). The situational mentor: An international review of competencies and capabilities in mentoring. Burlington, VT: Gover.
Google Scholar
Coghlan, D. (2007). Insider action research doctorates: Generating actionable knowledge. Higher Education, 54, 293-306.
Google Scholar | Crossref | ISI
Crisp, G., Cruz, I. (2009). Mentoring college students: A critical review of the literature between 1990 and 2007. Research in Higher Education, 50, 525-545.
Google Scholar | Crossref | ISI
Cunningham, S. (1999). The nature of workplace mentoring relationships among faculty members in Christian higher education. Journal of Higher Education, 70, 441-463.
Google Scholar | Crossref
Demirbag Kaplan, M., Piskin, B., Bol, B. (2010). Educational blogging: Integrating technology into marketing experience. Journal of Marketing Education, 32, 50-63.
Google Scholar | SAGE Journals
Denzin, N. K. (1989). The research act: A theoretical introduction to sociological methods (3rd ed.). Englewood Cliffs, NJ: Prentice Hall.
Google Scholar
Dewey, J. (1938). Experience and education. New York, NY: Macmillan.
Google Scholar
Dey, E. L. (1994). Dimensions of faculty stress: A recent survey. Review of Higher Education, 17, 305-322.
Google Scholar | Crossref
Eby, L. T. (2007). Understanding relational problems in mentoring: A review and proposed investment model. In Ragins, B. R., Kram, K. E. (Eds.), The handbook of mentoring at work (pp. 325-344). Thousand Oaks, CA: Sage.
Google Scholar
Eby, L. T., Durley, J. R., Evans, S. C., Ragins, B. R. (2006). The relationship between short-term mentoring benefits and long-term mentor outcomes. Journal of Vocational Behavior, 69, 424-444.
Google Scholar | Crossref | ISI
Edwards, A., Protheroe, L. (2004). Teaching by proxy: Understanding how mentors are positioned in partnerships. Oxford Review of Education, 30, 183-197.
Google Scholar | Crossref
Ellis, C., Bochner, A. P. (2000). Autoethnography, personal narrative, reflexivity. In Denzin, N., Lincoln, Y. (Eds.), Handbook of qualitative research (2nd ed., pp. 733-768). Thousand Oaks, CA: Sage.
Google Scholar
Finkelstein, L. M., Poteet, M. L. (2007). Best practices in workplace formal mentoring programs. In Allen, T., Eby, L. (Eds.), The blackwell handbook of mentoring–A multiple perspectives approach (pp. 345-367). Singapore: Blackwell.
Google Scholar | Crossref
Fowle, C. (2000). Teacher training: A web of trust. The Teacher Trainer, 14, 6-8.
Google Scholar
Gibson, S. K. (2006). Mentoring of women faculty: The role of organizational politics and culture. Innovative Higher Education, 30, 63-79.
Google Scholar | Crossref
Gmelch, W. H., Wilke, P. K., Lovrich, N. P. (1986). Dimensions of stress among university faculty: Factor-analytic results from a national study. Research in Higher Education, 24, 266-286.
Google Scholar | Crossref | ISI
Gosling, D. (2002). Models of peer observation of teaching. Leeds, England: LTSN Generic Centre. Retrieved from http://www.heacademy.ac.uk/resources/detail/resource_database/id200_Models_of_Peer_Observation_of_Teaching
Google Scholar
Graham, P. (1997). Tensions in the mentor teacher-student teacher relationships: Creating productive sites for learning within a high school English teacher education program. Teaching and Teacher Education, 13, 513-527.
Google Scholar | Crossref
Harnish, D., Wild, L. A. (1994). Mentoring strategies for faculty development. Studies in Higher Education, 19, 191-201.
Google Scholar | Crossref
Harrison, J. K., Lawson, T., Wortley, A. (2005). Mentoring the beginning teacher: Developing professional autonomy through critical reflection on practice. Reflective Practice, 6, 419-441.
Google Scholar | Crossref
Hart, J. L., Cress, C. M. (2009). Are women faculty just worrywarts? Accounting for gender differences in self-reported stress. In Buckholdt, D. R., Miller, G. E. (Eds.), Faculty stress (pp. 174-192). New York, NY: Routledge.
Google Scholar
Hawkey, K. (1998). Consultative supervision and mentor development: An initial exploration and case study. Teachers and Teaching: Theory and Practice, 4, 331-348.
Google Scholar | Crossref
Hoerner, J. L., Clowers, D. A., Lichtman, M. V., Allkins, M. T. (1991). Professional development programs, leadership and institutional culture: Lessons from a study of professional development programs for community college occupational-technology faculty. Berkeley: National Centre for Research in Vocational Education, University of California.
Google Scholar
Hubball, H. T., Burt, H. (2006). The scholarship of teaching and learning: Theory-practice integration in a faculty certificate program. Innovative Higher Education, 30, 327-344.
Google Scholar | Crossref
Jordan, J., Jones, P. (1997). Assessing your company’s knowledge management style. Long Range Planning, 30, 392-399.
Google Scholar | Crossref
Kammeyrer-Mueller, J. D., Judge, T. A. (2008). A quantitative review of mentoring research: Test of model. Journal of Vocational Behavior, 72, 269-283.
Google Scholar | Crossref
Kilburg, G., Hancock, T. (2006). Addressing sources of collateral damage in four mentoring programs. Teachers College Record, 108, 1321-1338.
Google Scholar | Crossref
Knowles, M. (1978). The adult learner: A neglected species (2nd ed.). Houston, TX: Gulf.
Google Scholar
Kram, K. E. (1985). Mentoring at work: Developmental relationships in organizational life. Glenview, IL: Scott, Foresman.
Google Scholar
Lindholm, J. A., Szelényi, K. (2009). Faculty time stress: Correlates within and across academic disciplines. In Buckholdt, D. R., Miller, G. E. (Eds.), Faculty stress (pp. 19-40.). New York, NY: Routledge.
Google Scholar
Lomas, L., Nicholls, G. (2005). Enhancing teaching quality through peer review of teaching. Quality in Higher Education, 11, 137-149.
Google Scholar | Crossref
Lopez-Real, F., Kwan, T. (2005). Mentors’ perceptions of their own professional development during mentoring. Journal of Education for Teaching, 31, 15-24.
Google Scholar | Crossref
Luna, G., Cullen, D. L. (1995). Empowering the faculty: Mentoring redirected and renewed (ASHE-ERIC Higher Education Report No. 3). Washington, DC: ERIC Clearinghouse on Higher Education.
Google Scholar
Madhavaram, S., Laverie, D.A. (2010). Developing pedagogical competence: Issues and implications for marketing education. Journal of Marketing Education, 32, 197-213.
Google Scholar | SAGE Journals
McCann, I., Radford, R. (1993). Mentoring for teachers: The collaborative approach. In Caldwell, B. J., Carter, E. M. (Eds.), The return of mentor: Strategies for workplace learning (pp. 25-41). Washington, DC: Falmer Press.
Google Scholar
McTaggart, R. (1991). Principles of participatory action research. Adult Education Quarterly, 41, 168-187.
Google Scholar | SAGE Journals
Meijer, P. C., Zanting, A., Verloop, N. (2002). How can student teachers elicit experienced teachers’ practical knowledge? Tools, suggestions and significance. Journal of Teacher Education, 53, 406-419.
Google Scholar | SAGE Journals
Miller, A. (2002). Mentoring students and young people: A handbook of effective practice. London, England: Kogan Page.
Google Scholar | Crossref
Millis, B. J. (1989). Colleagues helping colleagues: A peer observation program model. Journal of Staff, Program, and Organizational Development, 7, 15-21.
Google Scholar
Moran, A., Dallat, J. (1995). Promoting reflective practice in initial teacher training. International Journal of Educational Management, 9, 20-26.
Google Scholar
Murray, M. (2001). Beyond the myths and magic of mentoring. San Francisco, CA: Jossey-Bass.
Google Scholar
Noe, R. A. (1988). An investigation of the determinants of successful assigned mentoring relationships. Personnel Psychology, 41, 457-479.
Google Scholar | Crossref | ISI
Orland-Barak, L. (2002). What’s in a case? What mentors’ cases reveal about the practice of mentoring. Journal of Curriculum Studies, 34, 451-468.
Google Scholar | Crossref
Pearce, G., Lee, G. (2009). Viva voce (oral examination) as an assessment method: Insights from marketing students. Journal of Marketing Education, 31, 120-130.
Google Scholar | SAGE Journals
Pefanis Schlee, R., Harich, K. R. (2010). Knowledge and skill requirements for marketing jobs in the 21st century. Journal of Marketing Education, 32, 341-352.
Google Scholar | SAGE Journals
Reiman, A. J., Thies-Sprinthall, L. (1998). Mentoring and supervision for teacher development. New York, NY: Longman.
Google Scholar
Richardson, L. (2000). Writing: A method of inquiry. In Denzin, N., Lincoln, Y. (Eds.), Handbook of qualitative research (2nd ed., pp. 923-948). Thousand Oaks, CA: Sage.
Google Scholar
Rippon, J., Martin, M. (2003). Supporting induction: Relationships count. Mentoring & Tutoring, 11, 212-225.
Google Scholar | Crossref
Rix, M., Gold, J. (2000). With a little help from my academic friend: Mentoring change agents. Mentoring & Tutoring, 8, 47-62.
Google Scholar | Crossref
Sands, R. D., Parson, L. A., Duane, J. (1991). Faculty mentoring faculty in a public university. Journal of Higher Education, 62, 174-193.
Google Scholar | Crossref
Schibrowsky, J. A., Peltier, J. W., Boyt, T. E. (2002). A professional school approach to marketing education. Journal of Marketing Education, 24, 43-55.
Google Scholar | SAGE Journals
Schrodt, P., Stringer Cawyer, C., Sanders, R. (2003). An examination of academic mentoring behaviors and new faculty members’ satisfaction with socialization and tenure and promotion processes. Communication Education, 52, 17-29.
Google Scholar | Crossref
Sharma, D., Albers-Miller, N. D., Pelton, L. E., Straughan, R. E. (2006). The impact of image management, self-justification, and escalation of commitment on knowledge development in the marketing discipline. Journal of Marketing Education, 28, 161-171.
Google Scholar | SAGE Journals
Skovholt, T. M. (2001). The resilient practitioner: Burnout prevention and self-care strategies for counselors, therapists, teachers, and health professionals. Needham Hills, MA: Allyn & Bacon.
Google Scholar
Stack, S. (2003). Research productivity and student evaluation of teaching in social science classes: A research note. Research in Higher Education, 44, 539-556.
Google Scholar | Crossref
Stake, R. E. (1995). The art of case study research. Thousand Oaks, CA: Sage.
Google Scholar
Ugrin, J. C., Odom, M. D., Pearson, J. M. (2008). Exploring the importance of mentoring for new scholars: A social exchange perspective. Journal of Information Systems Education, 19, 343-350.
Google Scholar
Van Fleet, D. D., Peterson, T. O. (2005). Increasing the value of teaching in the academic marketplace: The creation of peer-review infrastructure for teaching. Academy of Management Learning & Education, 4, 506-514.
Google Scholar | Crossref
Walker, I., Tsarenko, Y., Wagstaff, P., Powell, I., Steel, M., Brace-Govan, J. (2009). The development of competent marketing professionals. Journal of Marketing Education, 31, 253-263.
Google Scholar | SAGE Journals
Wright, L., Bitner, M., Zeithaml, V. (1994). Paradigm shifts in business education: Using active learning to deliver services marketing content. Journal of Marketing Education, 16(3), 5-19.
Google Scholar | SAGE Journals
Young, M. R. (2010). Transforming the initial marketing education experience: An action learning approach. Journal of Marketing Education, 32, 13-24.
Google Scholar | SAGE Journals
Zellers, D. F., Howard, V. M., Barcic, M. A. (2008). Faculty mentoring programs: Re-envisioning rather than reinventing the wheel. Review of Educational Research, 78, 552-588.
Google Scholar | SAGE Journals
Åkesson, M., Skålén, P. (2011). Towards a service-dominant professional identity: An organisational socialisation perspective. Journal of Service Management, 22, 23-38.
Google Scholar | Crossref
View access options

My Account

Welcome
You do not have access to this content.



Chinese Institutions / 中国用户

Click the button below for the full-text content

请点击以下获取该全文

Institutional Access

does not have access to this content.

Purchase Content

24 hours online access to download content

Your Access Options


Purchase

JMD-article-ppv for $36.00

Article available in:

Related Articles

Citing articles: 0