Abstract
The importance of social media for marketing professionals has grown immensely as consumers turn to it to connect with products, brands, and brand communities. Yet limited research investigates the uses of social media to teach core marketing concepts. This article analyzes coursework in foundational marketing classes, with a specific focus on the effectiveness of social media for teaching core marketing concepts. Through the use of multiple social media platforms, the courses sought to engage students in active learning and provide a medium for the students to apply marketing concepts and market real companies to a public audience. Survey data provide insights into the effectiveness of social media as a tool for teaching core course concepts.
|
Abe, P., Jordan, N. A. (2013, March-April). Integrating social media into the classroom curriculum. About Campus, 18, 16-20. Google Scholar | Crossref | |
|
Ackerman, D. S., Gross, B. L., Perner, L. (2003). Instructor, student, and employer perception on preparing marketing students for changing business landscapes. Journal of Marketing Education, 25, 46-56. Google Scholar | SAGE Journals | |
|
Atwong, C. T. (2015). A social media practicum: An action-learning approach to social media marketing and analytics. Marketing Education Review, 25, 27-31. Google Scholar | Crossref | |
|
Bacile, T. (2013). The Klout challenge: Preparing your students for social media marketing. Marketing Education Review, 23, 87-92. Google Scholar | Crossref | |
|
Bennet, S. (2014, June 9). Facebook, Twitter, Instagram, Pinterest, Vine, Snapchat—Social media stats 2014. Adweek. Retrieved from http://www.adweek.com/socialtimes/social-media-statistics-2014/499230 Google Scholar | |
|
Buzzard, C., Crittenden, V. L., Crittenden, W. F., McCarty, P. (2011). The use of digital technologies in the classroom: A teaching and learning perspective. Journal of Marketing Education, 33, 131-139. Google Scholar | SAGE Journals | |
|
Crittenden, V. L. (2013, August). The digital marketing innovation in the principles of marketing course. Presentation at the American Marketing Conference, Boston, MA. Google Scholar | |
|
Dabbagh, N., Kitsantas, A. (2011). Personal learning environments, social media, and self-regulated learning: A natural formula for connecting formal and informal learning. Internet and Higher Education, 16(1), 3-8. Google Scholar | |
|
Delzio, S. (2014, December 30). New social media research shows what people expect from brands. Social Media Examiner. Retrieved from http://www.socialmediaexaminer.com/social-media-research-shows-what-people-expect-from-brands/ Google Scholar | |
|
Dowell, D. J., Small, F. A. (2011). What is the impact of online resource materials on student self-learning strategies? Journal of Marketing Education, 33, 140-148. Google Scholar | SAGE Journals | |
|
Duggan, M., Ellison, N. B., Lampe, C., Lenhart, A., Madden, M. (2015). Social media update 2014. Retrieved from http://www.pewinternet.org/2015/01/09/social-media-update-2014/ Google Scholar | |
|
Edison Research . (2014). The social habit 2014. Retrieved from http://www.edisonresearch.com/wp-content/uploads/2014/07/the-social-habit-2014.pdf Google Scholar | |
|
Faulds, D. J., Mangold, W. G. (2014). Developing a social media and marketing course. Marketing Education Review, 24, 127-144. Google Scholar | Crossref | |
|
Fram, E. H., McCarthy, M. S. (2011). Retaining customer satisfaction in turbulent times. International Journal of Bank Marketing, 29, 555-562. Google Scholar | Crossref | |
|
Grewal, D., Levy, M. (2014). Marketing (4th ed.). Burr Ridge, IL: McGraw-Hill/Irwin. Google Scholar | |
|
Grewal, D., Levy, M. (2016). Marketing (5th ed.). Burr Ridge, IL: McGraw-Hill/Irwin. Google Scholar | |
|
Grewal, D., Roggeveen, A. L., Shankaranarayanan, G. (2015). Marketing–ITS integration: Developing next-generation managers. In Crittenden, V. L., Esper, K., Karst, N., Slegers, R. (Eds.), Evolving entrepreneurial education: Innovation in the Babson classroom. Bingley, England: Emerald. Google Scholar | |
|
Halvorson, W., Ewing, M., Windisch, L. (2011). Using Second Life to teach about marketing in Second Life. Journal of Marketing Education, 33, 217-228. Google Scholar | SAGE Journals | |
|
Hinson, R. E., Madichie, N. O., Ibrahim, M. (2012). A dialogic communications interrogation of the online brand dispositions of banks operating in Ghana. International Journal of Bank Marketing, 30, 508-526. Google Scholar | Crossref | |
|
Hollenbeck, C. R., Mason, C. H., Song, J. H. (2011). Enhancing student learning in marketing courses: An exporation of Fundamental principles for website platforms. Journal of Markeitng Education, 33, 171-182. Google Scholar | SAGE Journals | |
|
Junco, R. (2012). Too much face and not enough books: The relationship between multiple indices of Facebook use and academic performance. Computers in Human Behavior, 28, 187-198. Google Scholar | Crossref | ISI | |
|
Lowe, B., Laffey, D. (2011). Is Twitter for the birds? Using Twitter to enhance student learning in a marketing course. Journal of Marketing Education, 33, 183-192. Google Scholar | SAGE Journals | |
|
Mao, J. (2014). Social media for learning: A mixed methods study on high school students’ technology affordances and perspectives. Computers in Human Behavior, 33, 213-223. Google Scholar | Crossref | ISI | |
|
McCabe, D. B., Meuter, M. L. (2011). A student view of technology in the classroom: Does it enhance the seven principles of good practice in undergraduate education? Journal of Marketing Education, 33, 149-159. Google Scholar | SAGE Journals | |
|
McCorkle, D. E., McCorkle, Y. L. (2012). Using LinkedIn in the marketing classroom: Exploratory insights and recommendations for teaching social media/networking. Marketing Education Review, 22, 157-166. Google Scholar | Crossref | |
|
Oblinger, D., Oblinger, J. (2005). Is it age or IT? First steps toward understanding the net generation. Educating the Net Generation, 2(1-2), 20. Google Scholar | |
|
O’Reilly, L. (2014, December 16). Now Instagram is dominating Twitter in another hugely important way. Business Insider. Retrieved from http://www.businessinsider.com/instagram-engagement-rates-up-to-50-times-higher-than-twitter-socialbakers-finds-2014-12 Google Scholar | |
|
Page, K., Mapstone, M. (2010). How does the web make youth feel? Exploring the positive digital native rhetoric. Journal of Marketing Management, 26, 1345-1366. Google Scholar | Crossref | |
|
Parent, M., Plangger, K., Bal, A. (2011). The new WTP: Willingness to participate. Business Horizons, 54, 219-229. Google Scholar | Crossref | ISI | |
|
Payne, N. J., Campbell, C., Bal., A. S., Piercy, N. (2011). Placing a hand in the fire: Assessing the impact of a YouTube experiential learning project on viral marketing knowledge acquisition. Journal of Marketing Education, 33, 204-216. Google Scholar | SAGE Journals | |
|
Prensky, M. (2001). Digital natives, digital immigrants. On the Horizon, 9(5), 1-6. Google Scholar | |
|
Rapp, A., Bietelspacher, L., Grewal, D., Hughes., D. (2013). Understanding social media effects across seller, retailer, and consumer interactions. Journal of the Academy of Marketing Science, 41, 547-566. Google Scholar | Crossref | ISI | |
|
Rinaldo, S. B., Tapp, S., Laverie, D. A. (2011). Learning by tweeting: Using Twitter as a pedagogical tool. Journal of Marketing Education, 33, 193-203. Google Scholar | SAGE Journals | |
|
Robson, J., Sekhon, Y. (2011). Retaining customer satisfaction in turbulent times. International Journal of Bank Marketing, 29, 512-516. Google Scholar | Crossref | |
|
Schlee, R. P., Harich, K. R. (2013). Teaching students how to integrate and assess social networking tools in marketing communications. Marketing Education Review, 23, 209-223. Google Scholar | Crossref | |
|
Selwyn, N. (2012). Social media in higher education. Retrieved from http://sites.jmu.edu/flippEDout/files/2013/04/sample-essay-selwyn.pdf Google Scholar | |
|
Tapscott, D. (1999). Educating the net generation. Educational Leadership, 56, 6-11. Google Scholar | ISI | |
|
Tapscott, D. (2008). Grown up digital (1st ed.). New York, NY: McGraw-Hill. Google Scholar | |
|
Tuten, T., Marks, M. (2012). The adoption of social media as educational technology among marketing educators. Marketing Education Review, 22, 201-214. Google Scholar | Crossref | |
|
Twitter . (2015). Retrieved from https://about.twitter.com/company Google Scholar | |
|
Wankel, C. (2009). Management education using social media. Organization Management Journal, 6, 251-262. Google Scholar | Crossref | |
|
Williams, D. L., Crittenden, V. L., Keo, T., McCarty, P. (2012). The use of social media: An exploratory study of usage among digital natives. Journal of Public Affairs, 12, 127-136. Google Scholar | Crossref | |
|
Young, M. R. (2014). Integrating quality matters into hybrid course design: A principles of marketing case study. Journal of Marketing Education, 36, 233-243. Google Scholar | SAGE Journals |

