Relational Perspectives on Leaders’ Influence Behavior: The Mediation of Western Leader–Member Exchange and Chinese Guanxi

First Published October 15, 2014 Research Article

Authors

1
 
City University of Hong Kong, Kowloon, China
by this author
, 2
 
I-Shou University, Kaohsiung, Taiwan
by this author
, 3
 
The Chinese University of Hong Kong, Shatin, Hong Kong
by this author
,
4
 
Pennsylvania State University, Reading, USA
by this author
, 5
 
WHU-Otto Beisheim School of Management, Vallendar, Germany
by this author
, 67
 
University of Texas at Tyler, USA
 
Fundação Getulio Vargas, São Paulo, Brasil
by this author
, 8
 
Xi’an Jiaotong University, China
by this author
...
First Published Online: October 15, 2014

To understand leader influence behavior in organizations, it is essential to understand how subordinates interpret the different influence strategies used by their superiors. In this study, we examine the effect of influence behavior on organizational commitment from two relational perspectives with employees from Chinese and Western societies. Drawing on relational attribution theory, we develop a multiple mediation model to determine whether the relationships between influence behavior and organizational commitment are meditated by leader–member exchange (LMX) and/or guanxi. We also examine whether the effects vary across the two broad cultural samples. Results indicate the mediating effect is contributed mainly by LMX, not guanxi. Results show no significant cross-cultural differences, suggesting the theoretical framework we propose may be generalizable across cultures. Implications and ideas for future research are provided.

Baumeister, R. F., Bratslavsky, E., Finkenauer, C., Vohs, K. D. (2001). Bad is stronger than good. Review of General Psychology, 5, 323-370.
Google Scholar | SAGE Journals
Bentler, P. M. (1990). Fit indexes, Lagrange multipliers, constraint changes, and incomplete data in structural models. Multivariate Behavioral Research, 25, 163-172.
Google Scholar | Crossref | Medline | ISI
Bian, Y. (1997). Bringing strong ties back in: Indirect ties, network bridges, and job searches in China. American Sociological Review, 62, 366-385.
Google Scholar | Crossref | ISI
Blau, P. M. (1964). Exchange and power in social life. New York, NY: John Wiley.
Google Scholar
Brislin, R. (1970). Back-translation for cross-cultural research. Journal of Cross-Cultural Psychology, 1, 185-216.
Google Scholar | SAGE Journals | ISI
Brodbeck, F. C., Frese, M. (2007). Societal culture and leadership in Germany. In Chhokar, J. S., Brodbeck, F. C., House, R. J. (Eds.), Culture and leadership across the world: The GLOBE book of in-depth studies of 25 societies (pp. 147-214). Mahwah, NJ: Lawrence Erlbaum.
Google Scholar
Browne, M. W., Cudeck, R. (1993). Alternative ways of assessing model fit. In Bollen, K., Long, J. (Eds.), Testing structural equation models (pp. 136-162). Newbury Park, CA: SAGE.
Google Scholar
Burt, R. S. (1992). Structural holes: The social structure of competition. Cambridge, MA: Harvard University Press.
Google Scholar | Crossref
Chen, X. P., Chen, C. C. (2004). On the intricacies of the Chinese guanxi: A process model of guanxi development. Asia Pacific Journal of Management, 21(3), 305-324.
Google Scholar | Crossref
Chen, X. P., Chen, C. C. (2012). Chinese guanxi: The good, the bad, and the controversial. In Huang, X., Bond, M. H. (Eds.), The handbook of Chinese organizational behavior: Integrating theory, research and practice (pp. 415-435). Cheltenham: Edward-Elgar.
Google Scholar | Crossref
Chen, Y., Friedman, R., Yu, E., Fang, W., Lu, X. (2009). Supervisor–subordinate guanxi: Developing a three-dimensional model and scale. Management and Organizational Review, 5, 375-399.
Google Scholar | Crossref | ISI
Chen, Y. F., Tjosvold, D. (2006). Participative leadership by American and Chinese managers in China: The role of relationships. Journal of Management Studies, 43, 1727-1752.
Google Scholar | Crossref | ISI
Cheung, G. W., Rensvold, R. B. (2002). Evaluating goodness-of-fit indexes for testing measurement invariance. Structural Equation Modeling, 9, 233-255.
Google Scholar | Crossref | ISI
Cheung, M. F. Y., Wu, W. P., Chan, A. K. K., Wong, M. M. L. (2009). Superior–subordinate guanxi and employee work outcomes: The mediating role of job satisfaction. Journal of Business Ethics, 88, 77-89.
Google Scholar | Crossref | ISI
Chong, M. P. M. (2014). Influence tactics and organizational commitment: A comparative study. Leadership & Organizational Development Journal, 35, 54-78.
Google Scholar | Crossref | ISI
Chong, M. P. M., Fu, P. P., Shang, Y. F. (2013). Relational power and influence strategies: A step further in understanding power dynamics. Chinese Management Studies, 7, 53-73.
Google Scholar | Crossref | ISI
Chong, M. P. M., Muethel, M., Richards, M., Fu, P. P., Peng, T. K., Shang, Y. F., Caldas, M. P. (2013). Influence behaviors and employees’ reactions: An empirical test amongst six societies based on a transactional–relational model. Journal of World Business, 48, 373-384.
Google Scholar | Crossref | ISI
Church, A. T., Katigbak, M. S. (1988). The emic strategy in the identification and assessment of personality dimensions in a non-Western culture: Rationale, steps, and a Philippine illustration. Journal of Cross-Cultural Psychology, 19, 140-163.
Google Scholar | SAGE Journals | ISI
Colquitt, J. A., Scott, B. A., LePine, J. A. (2007). Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance. Journal of Applied Psychology, 92, 909-927.
Google Scholar | Crossref | Medline | ISI
Da Matta, R. (1991). Carnivals, rogues, and heroes: An interpretation of the Brazilian dilemma (Drury, J. , Trans.). South Bend, IN: Notre Dame University Press.
Google Scholar
Dulebohn, J. H., Bommer, W. H., Liden, R. C., Brouer, R. L., Ferris, G. R. (2011). A meta-analysis of antecedents and consequences of leader–member exchange: Integrating the past with an eye toward the future. Journal of Management, 38, 1715-1759.
Google Scholar | SAGE Journals | ISI
Dulebohn, J. H., Murray, B., Ferris, G. R. (2004). The vicious and virtuous cycles of influence tactic use and performance evaluation outcomes. Organizational Analysis, 12, 53-74.
Google Scholar | Crossref
Eberly, M. B., Holley, E. C., Johnson, M. D., Mitchell, T. R. (2011). Beyond internal and external: A dyadic theory of relational attributions. The Academy of Management Review, 36, 731-753.
Google Scholar | ISI
Falbe, C. M., Yukl, G. (1992). Consequences for managers of using single influence tactics and combinations of tactics. The Academy of Management Journal, 35, 638-652.
Google Scholar | Crossref | ISI
Ferreira, M. C., Fischer, R., Porto, J. B., Pilati, R., Milfont, T. L. (2012). Unraveling the mystery of Brazilian Jeitinho: A cultural exploration of social norms. Personality & Social Psychology Bulletin, 38, 331-344.
Google Scholar | SAGE Journals | ISI
Ferris, G. R., Liden, R. C., Munyon, T. K., Summers, K. J., Basik, J., Buckley, M. R. (2009). Relationships at work: Toward a multidimensional conceptualization of dyadic work relationships. Journal of Management, 35, 1379-1403.
Google Scholar | SAGE Journals | ISI
Fu, P. P., Tsui, A. S., Dess, G. G. (2006). The dynamics of guanxi in Chinese high-tech firms: Implications for knowledge management and decision making. Management International Review, 46(3), 1-29.
Google Scholar | Crossref
Fu, P. P., Yukl, G. (2000). Perceived effectiveness of influence tactics in the United States and China. Leadership Quarterly, 11, 251-266.
Google Scholar | Crossref | ISI
Furst, S. A., Cable, D. M. (2008). Employee resistance to organizational change: Managerial influence tactics and leader–member exchange. Journal of Applied Psychology, 93, 453-462.
Google Scholar | Crossref | Medline | ISI
Graen, G. B., Uhl-Bien, M. (1995). Development of leader–member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. Leadership Quarterly, 6, 219-247.
Google Scholar | Crossref | ISI
Graen, G. B., Wakabayashi, M., Graen, M. R., Graen, M. G. (1990). International generalizability of American hypotheses about Japanese management progress: A strong inference investigation. Leadership Quarterly, 1, 1-24.
Google Scholar | Crossref
Grunert, S. C., Scherhorn, G. (1990). Consumer values in West Germany underlying dimensions and cross-cultural comparison with North America. Journal of Business Research, 20, 97-107.
Google Scholar | Crossref | ISI
Higgins, C. A., Judge, T. A., Ferris, G. R. (2003). Influence tactics and work outcomes: A meta-analysis. Journal of Organizational Behavior, 24, 89-106.
Google Scholar | Crossref | ISI
Hofstede, G. (2001). Culture consequences: Comparing values, behaviors, institutions, and organizations across nations. Thousand Oaks, CA: SAGE.
Google Scholar
Hofstede, G., Garibaldi, de, Hilal, A. V., Malvezzi, S., Tanure, B., Vinken, H. (2010). Comparing regional cultures within a country: Lessons from Brazil. Journal of Cross-Cultural Psychology, 41, 336-352.
Google Scholar | SAGE Journals | ISI
Hooker, J. (2003). Working across cultures. Stanford, CA: Stanford University Press.
Google Scholar
House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W., Gupta, V. (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Thousand Oaks, CA: SAGE.
Google Scholar
Hui, C., Graen, G. B. (1997). Guanxi and professional leadership in contemporary Sino-American joint venture in Mainland China. China Quarterly, 8, 451-465.
Google Scholar
Jagdeep, S. C., Bridbek, F. C., House, R. (2007). Culture and leadership across the world: The GLOBE book of in-depth studies of 25 societies. Mahwah, NJ: Lawrence Erlbaum.
Google Scholar
Kelley, H. H. (1971). Attribution theory in social psychology. Morristown, NJ: General Learning.
Google Scholar
Kelley, H. H. (1973). The processes of causal attribution. American Psychologist, 28, 107-128.
Google Scholar | Crossref | ISI
Kent, A., Chelladurai, P. (2001). Perceived transformational leadership, organizational commitment, and citizenship behavior: A case study in intercollegiate athletics. Journal of Sport Management, 15, 135-159.
Google Scholar | Crossref | ISI
Kerr, N. L., Seok, D. H. (2011). “With a little help from my friends”: Friendship, effort norms, and group motivation gain. Journal of Managerial Psychology, 26, 205-218.
Google Scholar | Crossref | ISI
Law, K. S., Wong, C. S., Wang, D., Wang, L. (2000). Effect of supervisor–subordinate guanxi on supervisory decisions in China: An empirical investigation. International Journal of Human Resource Management, 11, 751-765.
Google Scholar | Crossref | ISI
Luo, Y. D. (2000). Guanxi and business. River Edge, NJ: World Scientific.
Google Scholar | Crossref
Martinko, M. J., Moss, S. E., Douglas, S. C., Borkowski, N. (2007). Anticipating the inevitable: When leader and member attribution styles clash. Organizational Behavior and Human Decision Processes, 104, 158-174.
Google Scholar | Crossref | ISI
Mathieu, J. E., Farr, J. L. (1991). Further evidence for the discriminant validity of measures of organizational commitment, job involvement, and job satisfaction. Journal of Applied Psychology, 76, 127-133.
Google Scholar | Crossref | ISI
Mathieu, J. E., Hofmann, D. A., Farr, J. L. (1993). A nonrecursive model test of the relationship between job perceptions and job satisfaction. Organizational Behavior and Human Decision Processes, 56, 370-387.
Google Scholar | Crossref | ISI
Mayer, R. C., Davis, J. H. (1999). The effect of the performance appraisal system on trust for management: A field of quasi-experiment. Journal of Applied Psychology, 84, 123-136.
Google Scholar | Crossref | ISI
Mayer, R. C., Davis, J. H., Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20, 709-734.
Google Scholar | Crossref | ISI
Mowday, R. T., Porter, L. W., Steers, R. M. (1982). Organizational linkage: The psychology of commitment, absenteeism and turnover. New York, NY: Academic Press.
Google Scholar
Nicholls-Nixon, C. L., Castilla, J. A. D., Garcia, J. S., Pesquera, M. R. (2011). Latin America management research: Review, synthesis, and extension. Journal of Management, 37, 1178-1227.
Google Scholar | SAGE Journals | ISI
Nunnally, J. C., Bernstein, I. H. (1994). Psychometric theory (3rd ed.). New York, NY: McGraw-Hill.
Google Scholar
Podsakoff, P. M., MacKenzie, S. B., Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903.
Google Scholar | Crossref | Medline | ISI
Porter, L. W., Smith, F. J. (1970). The etiology of organizational commitment. Irvine: University of California.
Google Scholar
Rockstuhl, T., Dulebohn, J. H., Ang, S., Shore, L. M. (2012). Leader–member exchange (LMX) and culture: A meta-analysis of correlates of LMX across 23 countries. Journal of Applied Psychology, 97, 1097-1130.
Google Scholar
Rousseau, D. M., Parks, J. M. (1993). The contracts of individuals and organizations. In Cummings, L. L., Staw, B. M. (Eds.), Research in organizational behavior (Vol. 15, pp. 1-43). Greenwich, CT: JAI Press.
Google Scholar
Russ, F. A., McNeilly, K. M. (1995). Links among satisfaction, commitment, and turnover intentions: The moderating effect of experience, gender and performance. Journal of Business Research, 34, 57-65.
Google Scholar | Crossref | ISI
Sanchez-Burks, J. (2005). Protestant relational ideology: The cognitive underpinnings and organizational implications of an American anomaly. Research in Organizational Behavior, 26, 265-305.
Google Scholar | Crossref | ISI
Sanchez-Burks, J., Lee, F., Choi, I., Nisbett, R., Zhao, S., Jasook, K. (2003). Conversing across cultures: East–West communication styles in work and non-work contexts. Journal of Personality and Social Psychology, 85, 363-372.
Google Scholar | Crossref | Medline | ISI
Schaffer, B. S., Riordan, C. M. (2003). A review of cross-cultural methodologies for organizational research: A best practices approach. Organizational Research Methods, 6, 169-215.
Google Scholar | SAGE Journals | ISI
Smith, P. B. (2012). Chinese management theories: Indigenous insights or lessons for the wider world? In Huang, X., Bond, M. H. (Eds.), The handbook of Chinese organizational behavior: Integrating theory, research and practice (pp. 502-510). Cheltenham: Edward-Elgar.
Google Scholar | Crossref
Smith, P. B., Huang, H. J., Harb, C., Torres, C. (2012). How distinctive are indigenous ways of achieving influence? A comparative study of guanxi, wasta, jeitinho, and “pulling strings.” Journal of Cross-Cultural Psychology, 43, 135-150.
Google Scholar | SAGE Journals | ISI
Sparrowe, R. T., Liden, R. C. (2005). Two routes to influence: Integrating leader–member exchange and network perspectives. Administrative Science Quarterly, 50, 505-535.
Google Scholar | SAGE Journals | ISI
Sparrowe, R. T., Soetjipto, B. W., Kraimer, M. L. (2006). Do leaders’ influence tactics relate to members’ helping behavior? It depends on the quality of the relationship. Academy of Management Journal, 49, 1194-1208.
Google Scholar | Crossref | ISI
Tanure, B., Duarte, R. G. (2005). Leveraging competitiveness upon national cultural traits: The management of people in Brazilian companies. International Journal of Human Resource Management, 16, 2201-2217.
Google Scholar | Crossref | ISI
Thacker, R. A., Wayne, S. J. (1995). An examination of the relationship between upward influence tactics and assessments of promotability. Journal of Management, 21, 739-756.
Google Scholar | SAGE Journals | ISI
Triandis, H. C., Marin, G. (1983). Etic plus emic versus pseudoetic: A test of a basic assumption of contemporary cross-cultural psychology. Journal of Cross-Cultural Psychology, 14, 489-500.
Google Scholar | SAGE Journals | ISI
Trompenaars, F., Hampden-Turner, C. (1997). Mastering the infinite game: How East Asian values are transforming business practices. Oxford, UK: Capstone.
Google Scholar
Trompenaars, F., Hampden-Turner, C. (2001). Riding the waves of culture: Understanding cultural diversity in business. London, England: Nicholas Brealey.
Google Scholar
Tsui, A. S., Farh, J. L. (1997). Where guanxi matters: Relational demography and guanxi in the Chinese context. Work and Occupations, 24, 56-79.
Google Scholar | SAGE Journals | ISI
Tucker, L. R., Lewis, C. (1973). A reliability coefficient for maximum likelihood factor analysis. Psychometrika, 38, 1-10.
Google Scholar | Crossref | ISI
Vandenberg, R. J., Lance, C. E. (2000). A review and synthesis of the measurement invariance literature: Suggestions, practices, and recommendations for organizational research. Organizational Research Methods, 3, 4-70.
Google Scholar | SAGE Journals | ISI
Wang, X., Nayir, D. Z. (2006). How and when is social networking important? Comparing European expatriate adjustment in China and Turkey. Journal of International Management, 12, 449-472.
Google Scholar | Crossref
Weiner, B. (1985). Judgment of responsibility: A foundation for a theory of social conduct. New York, NY: Guilford Press.
Google Scholar
Weiner, B. (1990). Attribution in personality psychology. In Perrin, L. A. (Ed.), Handbook of personality: Theory and research (pp. 465-485). New York, NY: Guilford Press.
Google Scholar
Xin, K. R., Pearce, J. L. (1996). Guanxi: Connections as substitutes for formal institutional support. Academy of Management Journal, 39, 1641-1658.
Google Scholar | Crossref | ISI
Yg, C. A. B. O., Huo, Y. P. (1993). Conceptions of employee responsibilities and rights in the United States and the People’s Republic of China. International Journal of Human Resource Management, 4, 85-111.
Google Scholar | Crossref
Yukl, G., Tracey, B. (1992). Consequences of influence tactics used with subordinates, peers, and the boss. Journal of Applied Psychology, 77, 525-535.
Google Scholar | Crossref | ISI

Access content

To read the fulltext, please use one of the options below to sign in or purchase access.
  • Access Options

    My Account

    Welcome
    You do not have access to this content.

    Chinese Institutions / 中国用户

    Click the button below for the full-text content

    请点击以下获取该全文

    Institutional Login

    Purchase Content

    24 hours online access to download content

    Added to Cart

    Cart is full

    There is currently no price available for this item in your region.

    Research off-campus without worrying about access issues. Find out about Lean Library here


Purchase

JCC-article-ppv for GBP29.00
JCC-article-ppv for $37.50
Single Issue 24 hour E-access for GBP177.42
Single Issue 24 hour E-access for $227.46