Resilience in Public Sector Managers

First Published January 15, 2021 Research Article

Authors

1
 
Victoria University of Wellington, New Zealand
by this author
, 2
 
Fundação Getúlio Vargas-EAESP, Sao Paulo, Brazil

by this author
, 3
 
University of Canterbury, Christchurch, New Zealand
by this author
,
4
 
Edith Cowan University, Perth, WA, Australia
by this author
, 3
 
University of Canterbury, Christchurch, New Zealand
by this author
, 3
 
University of Canterbury, Christchurch, New Zealand
by this author
, 1
 
Victoria University of Wellington, New Zealand

by this author
...
First Published Online: January 15, 2021

This study discusses the concept of employee resilience (ER), defined as the capability to use resources to continually adapt and flourish at work, even when faced with challenging circumstances. The concept is grounded in positive psychology and conservation of resources (COR) theory and complements other concepts such as coping which describe employees and managers adapting to challenge and change. This study validates a scale of ER and examines attributes and job factors associated with heightened ER in public sector line managers. Study results show that heightened ER is associated with public service motivation (PSM), employees’ pro-social skills and constructive leadership by supervisors. ER is also associated with a climate for innovation. Theoretical and practical implications for strengthening employees’ resilience in public organizations are discussed.

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