The Internet made an enormous amount of information on Fukushima available, far more than was provided by the media during the Three Mile Island and Chernobyl accidents. While journalists contributed much of the news about Fukushima, citizens actively participated in blogs and on Facebook, Twitter, and YouTube, exchanging views and directing others to important news articles or videos. The Internet also gave the traditional media many opportunities for better coverage, with more space for articles and the ability to publish interactive graphics and videos. Coverage in The New York Times, for example, included an abundance of background and explanatory information about the Fukushima accident and radiation releases in multiple formats and gave readers the opportunity to better understand technical information. Consequently, radiation coverage of the Fukushima accident was better than that of the Three Mile Island or Chernobyl accidents. Television reporting, however, still presented some problems.

Media coverage and discussion of the Fukushima Daiichi Nuclear Power Station accident has been massive. A little more than four months after the Fukushima accident began, Google returned 73,700,000 results for the search term “Fukushima” and 22,400,000 results for the search terms “Fukushima and radiation.” On Google News, which tracks news coverage, there were 201,000 results for “Fukushima” and 20,100 results for “Fukushima and radiation.”1 Coverage of the nuclear accident far overshadowed other news of the Tohoku earthquake and tsunami aftermath.

Although heavy print and broadcast coverage also followed the Three Mile Island and Chernobyl accidents in 1979 and 1986, respectively, coverage did not grow as quickly or become as vast as what occurred for Fukushima. The extensive Fukushima coverage has altered, perhaps for years to come, the way the public obtains information about major nuclear plant accidents, their effects, and their ramifications.

The Internet, websites, and social media are major reasons for the deluge of Fukushima information, and they have changed the definition of mass media in many ways. “We live in the Internet age where people can be selective about what news they get and expect to provide feedback about it,” nuclear energy blogger Dan Yurman has observed, adding that the mainstream media no longer rule the air (2011). Instead, this spring, hundreds of sources provided Fukushima information on websites and blogs. Traditional media outlets and web publications, government agencies, pro- and anti-nuclear groups, and numerous experts on nuclear issues all contributed to discussions of what was happening.2 Scientists offered extensive online tutorials about nuclear plants and radiation, and science journals such as Nature and Science posted articles on their online news pages.

Many private individuals and groups with Internet and social-media connections presented their own “news,” their interpretations of news from traditional media or their points of view on blogs, Facebook, Twitter, and YouTube. Hundreds of Twitter conversations appeared under a variety of hashtags—such as #fukushima, #nuclear, and #meltdown—with people keeping each other up to date on events and where to find articles to read or videos to watch. Anyone who wanted a timeline for Fukushima events could also turn to Wikipedia, which compiled a day-by-day account, including radiation readings.

All of these Internet activities, plus traditional print publications and television and radio broadcasts, played a major role in informing people about Fukushima events and related issues, such as nuclear energy policies in various countries. The speed of the online dissemination had its good and bad points. Although information appeared quickly, if something went viral, it was widely distributed without much thought about its accuracy or the credibility of its sources. For example, an early blog post asserting that there was no chance that “significant radiation” would be released from the damaged reactor was reposted on hundreds of websites and message boards and was even used as a link by some reliable media sites (Elliot, 2011).

While the advent of the Internet breached the media’s gatekeeping control of information long ago, this breach was very apparent in the Fukushima coverage. During the early days of the accident, when the Tokyo Electric Power Company and the Japanese government held news briefings to provide minimal and somewhat optimistic information, their reports were quickly interpreted, supplemented, and contradicted online by scientists, government personnel, nuclear industry or anti-nuclear sources, and private individuals. The global nature of the accident also diluted gatekeeper opportunities, as journalists, organizations, and citizens not only from Japan but also from the United States, Southeast Asia, Europe, Russia, Canada, and elsewhere shared news and comments about the accident.

While there were differences in the quantity and centralization of coverage of the Three Mile Island, Chernobyl, and Fukushima accidents, there were also some important similarities. One was that reporters covered all three accidents in real time as they unfolded over a number of days or weeks. This meant that for the first few days, the demands of breaking news required almost constant updates, leaving little time to ensure accuracy. As the accidents progressed, coverage became more accurate and detailed.

Another similarity was that, because all three accidents involved complex technical situations, many engineers and government spokespersons had a hard time avoiding technical jargon when explaining what was happening. They found it difficult to use terms journalists and laypeople could understand. Complicating this situation even further, many reporters lacked technical knowledge about nuclear plants or radiation, so they did not know what questions to ask. Some seasoned specialty reporters who were knowledgeable about nuclear energy covered the accidents, but they were in the minority.

During all three accidents, people wanted to know about radiation, how much radioactivity was escaping, and whether there were health hazards. Reporting about radiation is inherently complex because of the many terms used for different measurements and the different US and international terminology. Trying to carefully describe potential health effects also is difficult, particularly because of public fears about radiation. To overcome some of these translational problems and put radiation information into a risk context, some journalists used explanations and comparisons. This practice, however, was not the same for all three accidents; it evolved and improved over time. A comparison of coverage of the three accidents—and of radiation in particular—highlights some of the media changes that have occurred.

In a time before the Internet and cellular phones, the journalists covering the 1979 accident had to scramble for phone access, standing in lines at telephone booths or paying local residents to use telephones to report back to editors or news directors. Telephone lines were often overloaded, and calls could not get through (Report of the Public’s Right to Information Task Force, 1979).3 Between 300 and 500 journalists descended on Middletown, Pennsylvania during the first week of the accident, mostly from the United States but also from Japan and Europe.

Many reporters who initially covered the accident were those who were simply available for assignment—political reporters who covered activities in the state capital and local reporters from the region. Few had more than a rudimentary knowledge of nuclear power or knew how a reactor worked or what a meltdown was. They did not know what questions to ask about the releases of radioactivity to help the public evaluate health risks. Some science and medical writers who knew about nuclear technology and radiation came to the site while others provided assistance from their home base. Even though many reporters were on the scene, most of the nation’s media relied on somewhat centralized coverage supplied by the Associated Press and United Press International wire services; newspaper syndicates, including The New York Times, The Chicago Tribune, and The Los Angeles Times-Washington Post; and the three broadcast networks: ABC, CBS, and NBC (Report of the Public’s Right to Information Task Force, 1979: 5, 171).

While the number of articles and television broadcasts never approached the huge numbers for Fukushima, the public had plenty to read and watch about the accident, according to a content analysis of coverage in five newspapers and on ABC, CBS, and NBC from March 28 to April 3, 1979. The analysis was done for the Public’s Right to Information Task Force, which investigated communication issues for the President’s Commission on the Accident at Three Mile Island. Each network presented about 200 minutes of accident news, spread among morning and evening news programs and specials. While the number of articles in the four major newspapers ranged from 45 to 85, one local newspaper printed 148 articles (Report of the Public’s Right to Information Task Force, 1979: 187–188).4

Reporting on the accident reflected the confusion among personnel from the utility, the state government, and the Nuclear Regulatory Commission (NRC) about what was happening in the nuclear plant during the accident and about radiation releases. It also reflected the previously mentioned language gap among the engineers, government officials, and journalists. One reporter said he left a news conference hoping that Harold Denton, then-director of the NRC’s Division of Nuclear Reactor Regulation and President Jimmy Carter’s personal representative at Three Mile Island, had not announced a meltdown in language so technical that the reporter had not understood it.

Radiation reporting at Three Mile Island was problematic, because it was almost always incomplete. Part of the blame lay with officials, who were not giving out radiation information regularly, but reporters did not know enough to ask the right questions, either. Out of 243 radiation reports reviewed in the content analysis, only 16 were complete. To be complete, according to the Task Force’s strict standard, a radiation report had to include the amount; the unit, rate, time, and duration; where the reading was taken; the nature and the type of radioactive material; and the type of exposure. While the amount and unit were almost always included in the articles, almost everything else was missing. A number of news organizations repeated sources’ comparisons to X-rays to help put radiation levels into context for readers and viewers, but the Task Force considered this comparison misleading because it failed to take into account whole-body exposure. A more appropriate comparison would have been to background radiation (Report of the Public’s Right to Information Task Force, 1979: 11, 215–217).

The Task Force concluded that the public’s right to know was not well served by the radiation reporting, and blamed both the sources, who did not provide this information, and the reporters, who “confused matters with improper comparisons, insufficient background information, and factually impossible statements.” Radiation reporting, according to the Task Force, “was abysmally inadequate” (Report of the Public’s Right to Information Task Force, 1979: 217).

Covering the Chernobyl accident was daunting, given that it occurred in a country with a controlled press. Mikhail Gorbachev, then-president of the Soviet Union, reported that while he was informed on April 26, 1986 about the accident, initial reports “were cautious in tone” (2011). It was only on April 27 that he learned about the extent of the accident and that radioactive material had been released into the atmosphere. The first extensive Soviet public report on the accident appeared on May 6—10 days after the accident began (Amerisov, 1986).

During the first week of the accident, official information was in short supply, so reporters primarily used European or US sources. Many reports speculated about high numbers of casualties, including an early United Press International report of 2,000 deaths. According to one analysis, US government sources did little to discourage speculation about a Soviet cover-up or about the numbers of injuries and deaths (Dorman and Hirsch, 1986). This analysis also noted that the US nuclear industry went to great lengths to convince citizens that this type of accident could never happen in the United States.

European governments provided most of the early radiation readings, but many were superficial. As reported in the US media, some only stated that radiation levels were safe but did not explain what safe meant. Others noted that levels had dropped two or three times from what they had been earlier but did not reveal current or past levels. A few provided complete readings (Friedman et al., 1987).

A content analysis of the first two weeks of the accident coverage in five US newspapers and on the three major television networks found that 46 percent of the 394 articles and 60 percent of the 43 newscasts included some radiation information.5 However, information about radiation levels was infrequent and unspecific. The most common explanation was to say that the levels were high, moderate, or low without a numerical reading. The next most common way was to use the same high-moderate-low approach and combine it with a comparative radiation level. There were only 52 numerical radiation readings in the articles and four in the newscasts, and they included about half of the information the Task Force said should be present (Friedman et al., 1987: 63, 77).

The most frequently used comparison was to background or normal radiation levels, an important improvement over the wide use of chest X-ray comparisons at Three Mile Island. Television newscasts, however, still used chest X-rays almost a quarter of the time. Only a limited effort was made to explain radiation information, and few illustrations, graphics, or glossaries of radiation terms appeared in the newspapers. Television coverage included graphics in almost all of the newscasts but these were mostly maps showing the spread of a radioactive cloud and a simplistic illustration of a nuclear reactor burning or in the process of a meltdown. More than 80 percent of the articles and 93 percent of the newscasts included general risk estimates for American citizens; most said there was little or no risk.

The content analysis showed that the Chernobyl radiation coverage was better than that at Three Mile Island for a number of measures. Still, there was not enough coverage of the actual radiation levels or enough explanatory information to help readers and viewers better understand their risks. Opinions about the radiation coverage were mixed among experts. David Rubin, who headed the Three Mile Island Public’s Right to Information Task Force, said that it was “just as much a mess as ever.” Conversely, a nuclear engineering professor who was a member of the President’s Commission on the Accident at Three Mile Island said, “Chernobyl stories were more factual and less pejorative” (Friedman, 1991: 80). The Atomic Industrial Forum (the predecessor of today’s Nuclear Energy Institute) said that both the US print and electronic media, with few exceptions, provided fair reporting of Chernobyl with few excesses (Friedman et al., 1992: 307).

Fukushima provided a major test of whether Internet resources could be used to provide better nuclear disaster coverage. Many media organizations in the United States—including The Wall Street Journal, The Los Angeles Times, The Washington Post, The Christian Science Monitor, and National Public Radio, among others—rose to the challenge, using creative approaches to reporting and giving more space and airtime for long-form articles and in-depth reporting, along with complementary infographics and multimedia projects.6 These and other media outlets not only included information on accident events but also had links to and updates from other web and social media resources. Readers’ comments were posted online, giving feedback to journalists and enabling dialogues that included opinions, answers to questions, and suggestions for other websites to view.

The New York Times is an excellent example of a news organization that mastered effective nuclear-accident storytelling, particularly complex and nuanced radiation reporting. Its website pushed the traditional radiation narrative into a creative and visual nonlinear structure. Complex interactive and animated diagrams helped explain changing evacuation zones, possible paths of the plume of radioactivity, the hazards of storing spent fuel, the International Nuclear and Radiological Event Scale, the dangers of radiation for workers, and radioactive water problems at the power station. Radiation information included not only interactive diagrams but also a table that discussed levels of radioactivity in air, soil, water, and food at the plant, near the plant, in Japan, and around the world. Another graph of radiation levels gave measurements at the Fukushima Daiichi main office, the station’s gates, and the plant perimeter from March 12 through April 18—comparing them with cumulative typical radiation doses for a whole-body CT scan, annual US doses for all sources and for natural sources, and a chest X-ray. This effort provided almost all the information the Three Mile Island Task Force had said was needed for accurate reporting on radiation levels. These graphics and others helped readers visualize complex topics, providing a level of explanation not seen in either the Three Mile Island or the Chernobyl coverage.

Conventional reporting, as well, was at its best in The New York Times. A search of its website for the term “Fukushima” from March 11 to June 26, 2011 found 440 articles; 258 were found using the search terms “Fukushima” and “radiation.” Although the large number of articles and ongoing coverage precludes a systematic content analysis, a June 26, 2011 search of The New York Times archives for articles with the most radiation content showed that the first 10 articles retrieved focused on parental concerns for children’s exposure to radiation, worker exposures, and the radiation levels at and around the Fukushima plant. Articles about breaking news, such as the June 6 announcement that radioactive emissions were more than double those reported earlier in the accident, were often accompanied by explanatory articles by energy, science, and health reporters. They produced articles that put the radiation news into perspective, exploring the continuing scientific dispute over the effects of long-term exposure to low doses of radiation (Wald, 2011), as well as the degrees of danger from radiation (Broad, 2011a) and how radioactive elements travel in the atmosphere, are deposited, and work their way into certain foods (Broad, 2011b). In addition, there were several background articles about health effects, two of which included information about measuring radioactive elements and their effects on human cells (Grady, 2011a, 2011b). Other informative articles on radiation covered the potential spread of radioactivity in Japan and other countries, changing evacuation zones and hot spots, contamination of food products, concerns about sea and marine life pollution, and people’s fears of nuclear fallout, among others.

Many people watched the Fukushima events unfold on television or watched videos of newscasts on the Web or YouTube. A number of Fukushima stories appeared on US national newscasts during the first days of the accident, frequently overshadowing coverage of the earthquake and tsunami damage, deaths, and recovery efforts. According to the Tyndall Report, there were 29 nightly newscasts from ABC, CBS, and NBC that included coverage of the nuclear accident (2011). The networks reported on the accident every night until March 18. Then Fukushima coverage faded as other news topics took precedence, such as the violence in Libya. The three national networks covered the nuclear accident again on March 28, when leaks of highly radioactive water appeared, but after that, as of June 28, the nightly newscast on NBC had covered Fukushima events seven times, compared with three for CBS and one for ABC. All of the networks employed graphics, video, and experts to help them explain radiation issues at Fukushima, but often these reports were quick snapshots due to the brevity required on newscasts.

CNN, operating on a much longer news cycle than the network news shows, had much more time to provide explanations and graphics, but instead endlessly repeated video of the same scenes on a series of its shows during its early coverage. Filling so much airtime tended to highlight when the anchors, reporters, or commentators were not well prepared. Tim Goodman, chief television critic for The Hollywood Reporter (2011), noted that both Anderson Cooper and Dr. Sanjay Gupta seemed at a loss for what to do while reporting from Japan. He also criticized irrelevant interviews, such as when Piers Morgan interviewed Yoko Ono about how she felt seeing the Japanese “carnage.”

Some CNN commentators also were either unprepared or full of hyperbole. For example, Bill Nye the Science Guy gave an incorrect answer to a question about cesium-137 (Grossman, 2011).7 Michio Kaku, a theoretical physicist and frequent commentator, often used bombastic terms, such as calling Fukushima “a ticking time bomb” (2011). Despite these shortcomings, Goodman concluded that CNN covered the nuclear accident better than the other cable networks.

However, he roundly criticized US television coverage, saying that “the words ‘meltdown,’ ‘catastrophe,’ and ‘radiation’ were tossed about in such a way that it seemed news agencies were willing it all to happen” to increase ratings (Goodman, 2011: F-1). He urged that reporters and anchors be much better prepared and that incessantly simplistic questions and runaway speculation stop. He recommended watching videos from NHK WORLD English, the BBC, and Al Jazeera English as the best options for Americans who wanted good Fukushima information.

Errors and hype also plagued some of the coverage in the print and online media. The Japanese Foreign Ministry blasted the foreign media for “excessive” reporting and asked them to be more objective (Matsumura, 2011). The New York Times reporter Matthew Wald criticized some of the television and online coverage as sometimes overly simplified or incorrect, in part because some of the reporters involved were in “over their heads” in terms of the technical side of the nuclear disaster (Leahy, 2011). Others, particularly scientists and those with technical knowledge, criticized both the traditional and the social-media coverage, saying scare tactics once again rode the media waves and increased the public’s nuclear phobia.

Coverage of radiation from large-scale nuclear accidents has evolved since the days of Three Mile Island, when it was called abysmal. It improved somewhat during the Chernobyl accident, with more coverage of radiation, although this was often general and not informative about specific radiation levels. Radiation coverage at Fukushima has been much more extensive and much better in many cases because of the emphasis on explanations and background information and the visual and graphics capabilities of a number of media organizations.

The size of the Fukushima information explosion on the Internet, and the speed of transmission to readers and viewers worldwide, however, presented problems for traditional journalists. While finding expert sources to help journalists understand and explain events was not as difficult as it had been during the earlier accidents, at Fukushima “the problem wasn’t getting expert sources; it was vetting expert sources,” according to Peter Sandman (2011), a risk communication consultant and a member of the Three Mile Island Public’s Right to Information Task Force. In his opinion, the extent to which each reporter made intelligent, discriminating use of the glut of online expertise was the main difference between outstanding and routine coverage.

Vetting expert sources is easier for specialty reporters, who have had long experience in a particular field, and experience is especially important when that field is highly technical. With a controversial topic, such as nuclear power, balancing pro- and anti-nuclear opinions and knowing who can offer both knowledgeable and objective interpretations of information is something at which experienced specialty reporters excel. Unfortunately, one of the Internet’s impacts on US newspapers is that they are downsizing and consequently buying out or laying off many specialty reporters in the science, environmental, and health fields. Although some of these reporters are now working for online publications or blogging independently, their experience no longer enriches newspaper coverage. To properly cover science, technology, and health issues, particularly on the scale of the Japanese nuclear disaster, the knowledge and experience of specialty reporters is greatly needed—and not only for newspapers but also for television because of expanded online coverage opportunities.

Despite these problems, the Internet also has brought advantages. A different media world exists today than in 1979 or 1986. News events such as Fukushima draw millions of people worldwide, and the Internet gives them the ability to participate in discussions with journalists and among themselves, as well as to provide information about these events. This is the “new media,” as it is called in journalism, with active citizen participation and news selection. From a new-media perspective, Fukushima has become iconic because of the massive outpouring of global information and interest, and its coverage in both the traditional and social media will be a standard against which future reporting, particularly of radiation, will be measured.

This article is part of a special issue on the disaster that occurred at the Fukushima Daiichi Nuclear Power Station in March 2011. Additional editorial and translation services for this issue were made possible by a grant from Rockefeller Financial Services.

Notes

1
The number of results from Google and Google News often vary from day to day, even when the same search terms are used. These numbers are presented to show the large number of results available on Google for these topics and should not be considered absolute. These searches were done on June 26, 2011.

2
Searching Google in addition to searching Google News is important for understanding the contributions of information sources beyond the traditional media.

3
Most of the information in the Three Mile Island section is summarized from the Report of the Public’s Right to Information Task Force of the President’s Commission on the Accident at Three Mile Island. The 14 members of the task force conducted numerous interviews with both print and broadcast journalists, as well as with utility personnel and citizens in the region around the accident site. They viewed transcripts of government meetings and press conferences about the accident, as well as formal depositions. There was both a quantitative and qualitative content analysis. The final task force report used here was a summary of many other reports written by task force members on a variety of topics about communication and the accident.

4
The five newspapers used in the Public’s Right to Information Task Force quantitative content analysis, and the number of articles they ran, were: The Harrisburg Evening News, 148 articles; The New York Times, 85; The Philadelphia Inquirer, 61; The Los Angeles Times, 49; and The Washington Post, 45. Although The Philadelphia Inquirer had fewer stories than The New York Times, it devoted more space to the stories. The Inquirer dedicated major resources to Three Mile Island reporting, fielding more than 24 reporters as an investigative team, and it won a Pulitzer Prize for its coverage of the accident.

5
The five newspapers included in the Chernobyl content analysis, and the total number of articles followed by the number of radiation articles they published, were: The New York Times, 132 and 66; The Philadelphia Inquirer, 111 and 53; The Washington Post, 107 and 48; The Wall Street Journal, 25 and 10; and Allentown’s The Morning Call, 19 and 7. The number of television network newscasts, followed by those including radiation, were: ABC, 14 and 9; CBS, 15 and 9; and NBC, 14 and 8. (Two newscasts were not obtainable and were not coded.)

6
This brief list does not include many other news organizations in the United States and abroad that provided good Fukushima coverage. A systematic content analysis of Fukushima coverage in the media, including radiation coverage by specific media outlets, will provide more definitive information but will require some time to accomplish. Although there is still much left to be examined in the future, these preliminary findings provide some valuable information.

7
News of Bill Nye’s appearance on CNN became a “trending topic” on Twitter shortly after his appearance on March 12, 2011, with many tweets expressing delight about seeing him on television again while others pointed out his errors.

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