Forgiveness Working: Forgiveness, Health, and Productivity in the Workplace

First Published August 25, 2016 Research Article Find in PubMed

Authors

, PhD1
 
Department of Psychology, Luther College, Decorah, IA, USA
by this author
, , PhD2
 
Department of Psychology, Virginia Commonwealth University, Richmond, VA, USA
by this author
, , PhD3
 
Department of Psychology, Hope College, Holland, MI, USA
by this author
,
, PhD4
 
Department of Psychology, University of North Texas, Denton, TX, USA
by this author
, , PhD5
 
Department of Psychology, Samford University, Samford, AL, USA
by this author
, , PhD2
 
Department of Psychology, Virginia Commonwealth University, Richmond, VA, USA
by this author
, , PhD6
 
Insight and Growth Counseling, Roanoke, VA, USA
by this author
, , PhD7
 
Counseling and Psychological Services, Georgia State University, Atlanta, GA, USA
by this author
...
First Published Online: August 25, 2016

Associations between forgiveness and health promotion in the workplace were examined as mediating effects of workplace interpersonal stress.

Cross-sectional.

Multiple Washington, DC, office-based and Midwestern manufacturing workplaces.

Study 1: 108 employees (40 males and 68 females); mean age was 32.4 years. Study 2: 154 employees (14 males and 140 females); mean age was 43.9 years.

Questionnaires measured forgiveness, unproductivity, absenteeism, stress, and health problems.

Bivariate and multiple correlation/regression and structural equation models were used. Indirect effects were estimated with bootstrapping methods.

In study 1, forgiveness of a specific workplace offense was inversely associated with unproductivity (r = −.35, P < .001) and mental (r = −.32, P = .001) and physical (r = −.19, P = .044) health problems. In study 2, trait forgiveness was inversely associated with unproductivity (β = −.20, P = .016) and mental (β = −.31, P < .001) and physical health problems (β = −.28, P = .001), and workplace interpersonal stress partially mediated these associations (indirect effects = −.03, −.04, −.05, respectively).

The association of forgiveness and occupational outcomes is robust. Forgiveness may be associated with outcomes by (at least partially) reducing stress related to workplace offenses. Forgiveness may be an effective means of coping following being emotionally hurt on the job that may promote good health, well-being, and productivity.

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