International Journal of Business Communication - Volume 57, Number 2, Apr 01, 2020

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Table of Contents (PDF)

Editorial Board (PDF)

Articles

Free Access

Articles

Navigating Crisis: The Role of Communication in Organizational Crisis

Flinders University, Adelaide, South Australia, Australia
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First Published October 21, 2019; pp. 163–175

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Articles

Stakeholder-Focused Communication Strategy During Crisis: A Case Study Based on the Brussels Terror Attacks

Hugo Marynissen

University of Antwerp, Antwerp, Belgium

PM Risk-Crisis-Change, Gent, Belgium
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PM Risk-Crisis-Change, Gent, Belgium
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First Published November 2, 2019; pp. 176–193

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Articles

Emotions in Social Media: An Analysis of Tweet Responses to MH370 Search Suspension Announcement

Singapore Management University, Singapore
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, Augustine Pang

Singapore Management University, Singapore
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, Michelle Cheong

Singapore Management University, Singapore
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, Jerome Quincy Yeo

Singapore Management University, Singapore
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First Published October 21, 2019; pp. 194–211

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Articles

Paradoxical Timelines in Wells Fargo’s Crisis Discourse: Expanding the Discourse of Renewal Theory

Lindsey B. Anderson

University of Maryland, College Park, MD, USA
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, Jiankun (Sylvia) Guo

University of Maryland, College Park, MD, USA
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First Published October 18, 2019; pp. 212–226

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Articles

Blackfish and SeaWorld: A Case Study in the Framing of a Crisis

Randall L. Waller

Baylor University, Waco, TX, USA
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, Christina L. Iluzada

Baylor University, Waco, TX, USA
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First Published November 1, 2019; pp. 227–243

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Articles

The Impact of CEO Ethnicity and Language Choice on Crisis Communication in Japan

Katharina Barkley

Seinan Gakuin University, Fukuoka, Japan
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First Published October 21, 2019; pp. 244–259

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Articles

Advice on Communicating During Crisis: A Study of Popular Crisis Management Books

Aarhus University, Aarhus, Denmark
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, Winni Johansen

Aarhus University, Aarhus, Denmark
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First Published November 1, 2019; pp. 260–276

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